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Minimum rental age is years.
A young driver fee applies to drivers under the age of .
Maximum rental age is years.
A senior driver fee applies to drivers over the age of .
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
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Please note — Out-of-Hours Service: Need to pick up or drop off your vehicle outside our regular hours? No problem — out-of-hours service is available for an additional fee. For full details and availability, please check with our rental desk team or contact support in advance. We're here to help make your journey smooth.
Pickup and drop-off on public holidays are available on request and are subject to a supplement. Please confirm availability in advance.
Booking Engine Terms and Conditions of Use of primooo Global Ltd t/a Rent N Rides
Effective Date: July 9, 2025
1. Overview
These Terms and Conditions of Use (“Booking Terms”) govern your use of the Rent N Rides booking platform, managed by primooo Global Ltd, a company registered in Malta trading as Rent N Rides (“Rent N Rides”, “we”, “us”, or “our”). The platform allows you to book car rentals or ground transportation services, such as taxis, private transfers, business or first-class transfers, bus or minibus services, wheelchair-accessible transfers, and limousines (“Transportation”) from independent transportation providers (“Providers”).
By accessing or using the booking platform, you agree to these Booking Terms, whether or not you create an account or make a booking. These terms form a legal agreement between you and Rent N Rides. You must comply with these terms in all interactions with the platform. If you do not agree, you must immediately stop using the platform.
Information on the platform, including details about Transportation, Providers, or related services, may contain errors or inaccuracies. Rent N Rides is not responsible for such errors.
We may update these Booking Terms at any time by posting changes here. Specific terms on the website hosting the platform may override these Booking Terms. These terms also apply to bookings made via the Rent N Rides Customer Support Centre, with a copy emailed to you for phone bookings.
2. About Us
Rent N Rides is proudly operated by primooo Global Ltd, a company registered in the vibrant Mediterranean island of Malta, under company number C 112223. Our office is nestled at Level 2, The Business Centre, Triq il-Karmnu LUQA, LQA 1311, Malta – a dynamic location that fuels our passion for connecting travelers with seamless transportation solutions worldwide. For contact details, please refer to your booking voucher or visit www.rentnrides.com.
At Rent N Rides, we specialize in linking you with trusted transportation Providers, earning a commission for facilitating your bookings. We don’t own or operate the vehicles – instead, we partner with reliable Providers to ensure you reach your destination with ease. Your agreement for transportation (“Provider Terms”) is directly with the chosen Provider, and Rent N Rides is not a party to it. You can review the Provider’s Terms on our platform after selecting a Provider and entering your booking details. By booking, you agree to the Provider’s Terms. Please note that Providers are solely responsible for the quality and delivery of the transportation services you book, and Rent N Rides does not guarantee or represent their services.
All our operations, including payment processing, voucher issuance, and dedicated customer support – covering queries, cancellations, refunds, and complaints – are managed from our Malta headquarters by primooo Global Ltd, ensuring a streamlined experience for all our customers worldwide.
Discover the world with ease, starting from our sunny base in Malta. Book with Rent N Rides today!
3. Your Responsibilities
3.1 Providing Accurate Information
You must provide truthful, complete, and current information when using the platform, including:
Update your details promptly via the platform if they change. Rent N Rides is not liable for issues like booking delays or cancellations caused by incorrect or incomplete information.
3.2 Using Transportation
You agree to use Transportation responsibly, following the Provider’s Terms provided at booking. This includes:
Failure to follow these rules may lead to fees, rental termination, or liability for damages as outlined in the Provider Terms.
3.3 Returning Transportation
Return the vehicle to the specified location by the agreed date and time in your Voucher. Requirements include:
Failure to comply may result in penalties, extra charges, or legal action by the Provider.
4. Booking and Payment
4.1 Booking Process
Book Transportation via the Rent N Rides platform as follows:
4.2 Payment Terms
Payments are handled as follows:
Provide valid payment details with sufficient funds. Rent N Rides may cancel bookings if payment fails.
4.3 Cancellations and No-Shows
Cancellations and no-shows follow Rent N Rides’ policy in the Voucher:
Review the cancellation policy before booking and follow its terms.
5. Platform Availability
We aim for 24/7 platform availability but are not liable for downtime due to system issues, maintenance, or external factors. Access may be suspended without notice.
6. Support and Dispute Resolution
6.1 Customer Support
Rent N Rides is your main contact for platform, booking, or Provider issues. Services include:
6.2 Dispute Resolution
For disputes with Providers:
File complaints within 120 days of car rental drop-off or 30 days of other Transportation’s final scheduled day. Allow 20 working days for resolution. If unresolved, use the EU Online Dispute Resolution Platform (http://ec.europa.eu/consumers/odr/).
7. Pricing and Currency
Pricing depends on your provided details (e.g., driver age, locations). Rent N Rides or Providers may correct pricing errors post-booking, notifying you to accept the new price or cancel with a full refund. We update exchange rates regularly, but we are not liable for differences with your card provider’s rates.
8. Data Privacy
We protect your data under applicable laws:
Contact us to access, correct, or delete your data, subject to legal and operational limits.
9. Account Termination
10. Liability Limits
Rent N Rides, as an intermediary, is not liable for:
Our liability is capped at platform fees paid by you in the prior 12 months, where permitted by law.
11. Third-Party Links
Links to external sites are for convenience and not endorsed. Rent N Rides is not responsible for their content, accuracy, or legality. Use them at your own risk.
12. Prohibited Uses
Do not use the platform for illegal purposes, to violate these Booking Terms, or to harm Rent N Rides’ reputation.
13. Age and Accountability
You confirm you are of legal age to book Transportation and are liable for all actions taken via your account. Protect your login details, as you are responsible for their use.
14. Card Transaction Security
We secure card transactions but are not liable for unauthorized charges, except where statutory rights apply. The platform is VeriSign secured and meets Payment Card Industry Data Security Standards.
15. Intellectual Property
Platform content is protected by intellectual property laws and is for booking use only. Without our written consent, you may not copy or use content commercially. You agree not to:
16. Platform Disclaimer
The platform is provided “as is” without guarantees of error-free operation or virus-free content. We are not liable for damage from viruses, fraud, errors, or disruptions.
17. Non-Waiver
Not enforcing any Booking Terms does not waive those terms or rights.
18. Headings and References
Headings are for reference only. References to Rent N Rides include primooo Global Ltd.
19. Terms Updates
We may update these Booking Terms without notice. Updates do not affect existing bookings. Save or print terms at booking, available via your Voucher or platform. Providers may update their Terms, and we are not liable for such changes.
20. Legal Jurisdiction
These Booking Terms are governed by Maltese law. Malta-domiciled users are subject to exclusive Maltese court jurisdiction; others face non-exclusive jurisdiction. No partnership or agency exists. Compliance with legal requests does not incur liability. Using platform data to harass or solicit without consent violates these terms.
Residency changes matching the pick-up country may redirect you to the search page due to different terms or pricing, per Geoblocking Regulation.
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© Rent N Rides 2025. All rights reserved.
EN | € EUR
Effective Date: 01-06-2025
At RentNRides, we are dedicated to safeguarding your privacy. As a global car rental service provider, we recognize the importance of handling your personal data responsibly. This privacy policy outlines how we collect, use, and protect your personal information when you engage with our website, mobile app, or services.
RentNRides is an international car rental company that collaborates with vehicle providers worldwide to offer reliable transportation solutions. To deliver these services, we collect and process personal data from users who visit or book through our platforms.
When you use RentNRides, we may collect personal information such as your name, contact details, driver’s license or identification documents, and payment information. This data is typically gathered when you make a booking, contact us, or interact with our platform. We also collect technical data from your device, including your IP address, browser type, location, and navigation patterns, to optimize and secure our services.
Your personal data enables us to confirm bookings, communicate about your rental, verify your identity, and process payments. We may also use this information to enhance our website experience, personalize content, perform analytics, or resolve customer support issues. In certain cases, we may process your data to comply with legal obligations or prevent fraudulent activity.
To provide your rental service, we may share your information with vehicle rental partners, payment providers, and technology platforms that support our operations. These partners are contractually obligated to handle your data in compliance with privacy laws. RentNRides does not sell personal data to third parties for advertising or marketing purposes.
As RentNRides operates globally, your data may be stored or processed in countries outside your own. When transferring personal data internationally, we ensure its protection through data protection agreements or legal frameworks approved by regulatory authorities.
We retain your personal information only as long as necessary to provide our services, meet legal requirements, or resolve disputes. After this period, we delete or anonymize the data, unless extended retention is required by law.
Depending on your location, you may have rights to access, correct, delete, or object to the processing of your personal data, or withdraw consent where previously given. To exercise these rights or learn more about your privacy options, please contact our team.
Our website uses cookies to improve your browsing experience and analyze user interactions with our content. These tools also support essential site features. You can manage cookie preferences through your browser settings to limit tracking.
We employ a range of technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we take these measures seriously, no online platform is entirely risk-free, so we encourage users to remain vigilant, especially when managing account access.
Our website may contain links to third-party websites not operated by RentNRides. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.
RentNRides’ services are designed for individuals aged 16 and above. We do not knowingly collect personal data from children. If we discover such data has been provided, we will delete it promptly.
We may update this privacy policy periodically to reflect changes in our services, technology, or legal obligations. The revised policy will be posted on our website with the updated effective date. Continued use of our services after these changes indicates your acceptance of the updated policy.
If you have questions about how RentNRides handles your personal data or wish to submit a request regarding your rights, our team is here to assist you.
Email: support@rentnrides.eu
Data Privacy Email: dpo@rentnrides.eu
Mobile: +35677979979
Website: www.rentnrides.com
By using our services, you agree to the terms outlined in our privacy policy.