Yes, we offer phone and WhatsApp support for quick help with bookings or questions.

You can reach us by phone, email, or WhatsApp for quick assistance.

Yes, WhatsApp support is available for fast communication and easy updates.

Yes, our team can assist you with bookings, modifications, and questions over the phone.

Yes, weekly and monthly rental options are available for long-term needs.

Yes, businesses can rent cars for staff, travel, and company use.

Yes, daily rentals are available.

Yes, you can rent for as many days as needed.

Yes, weekend rental packages are available.

Yes, cars can be rented for weddings and events.

Yes, event-based rentals are available on request.

Yes, night pickups are possible with prior booking.

Yes, luxury and premium cars are available for wedding rentals.

Yes, larger SUVs and 7-seater vehicles can be booked for group trips.

Yes, monthly and long-term rental packages are offered at discounted prices.

Yes, maps or digital navigation options can be provided on request.

Pets are allowed in selected cars, but you must ensure the interior is clean when returning the vehicle.

No, smoking is strictly prohibited inside all rental cars to maintain hygiene standards.

Yes, all vehicles are fully cleaned and sanitized before every rental.

Normal usage is fine, but heavy dirt or stains may incur a cleaning fee.

Yes, smoking inside the car carries a cleaning penalty.

The correct fuel type is mentioned in the contract and on the car.

Not required, but helpful if any fuel-related issues occur.

Yes, we maintain a lost & found system for all recovered belongings.

Wrong fueling causes major damage and repair charges will apply.

Yes, you receive the car with a set fuel policy (Full-to-Full or similar).

You’ll be charged for the missing fuel plus a service fee.

Yes, but availability is limited, so early booking is recommended.

You can share feedback through our website, Google, or social channels.

Yes, premium and luxury car models are available for special trips and events.

Selected locations offer hybrid or electric vehicles based on availability.

Yes, many cars come with built-in GPS, or you can rent one as an add-on.

Car colors cannot be guaranteed, but we do our best based on availability.

Yes, upgrades are possible depending on availability and extra charges.

Yes, you can switch to a lower category if available, usually at a lower price.

Most rentals offer unlimited mileage; check your plan during booking.

Yes, all cars are air-conditioned for your comfort.

Yes, child and booster seats can be added during booking.

Yes, every car is cleaned and fully sanitized before each rental.

Most rentals follow a “same-to-same” fuel policy, meaning you return the car with the same fuel level.

Yes, most cars come with Bluetooth connectivity for music and hands-free calling.

Many of our cars include reverse cameras. Check the car features listed during booking.

Yes, child and baby seats are available upon request during booking.

Yes, a small additional fee applies for child safety seats.

Yes, GPS can be added to your rental for an extra charge if needed.

Yes, GPS is optional. You can also use mobile navigation apps.

Most vehicles include USB ports for charging phones and devices.

Selected models include CarPlay or Android Auto. Check features during booking.

Phone mounts are not standard but may be available on request.

Many car models come with parking sensors for safer driving.

Some vehicles include automatic lights depending on the model.

Our team will meet you at the arrivals area, or you’ll receive exact location details in your confirmation email.

Yes, airport pickup is available, making it easy to start your journey right after you land.

You’ll receive clear directions in your confirmation email. Our representative will guide you at the arrivals area.

Airport pickup may include a small fee depending on your rental plan.

It’s optional, but providing your flight number helps us track delays.

Yes, we monitor flight schedules and adjust pickup times when delays occur.

Yes, airport drop-off is available and convenient for departing passengers.

Yes, pickup and drop-off at Malta Airport are available 24/7 with prior booking.

Yes, our team can meet you directly at the arrivals exit for fast handover.

Yes, you can drive anywhere within Malta and Gozo unless stated otherwise.

Most rentals come with unlimited mileage. Check your specific plan for details.

You are responsible for paying any traffic or parking fines during your rental period.

No, rental cars cannot be taken outside Malta or off the island by ferry.

Fuel costs are the renter’s responsibility based on usage.

Yes, follow Malta’s speed limits—generally 50 km/h in cities and 80 km/h on open roads.

Sleeping inside the vehicle is not recommended and may violate local regulations.

Yes, the car can be used for both personal and business travel.

Yes, long-distance travel within Malta and Gozo is allowed.

No, off-roading is not allowed and may void insurance coverage.

Call our support line—roadside assistance and replacement vehicles are provided when needed.

Lost key replacement costs apply. Contact support immediately for assistance.

Yes, our team can meet you directly at the arrivals exit for fast handover.

Yes, 24/7 drop-off options are available for your convenience.

Yes, early morning pickups are available on all bookings.

Yes, you can request an extension anytime depending on availability.

Yes, late returns may incur an additional fee based on delay duration.

You can pay online or at pickup using credit/debit cards. Some locations also accept cash.

Yes, major credit cards are accepted for rental payments and security deposits.

Yes, debit cards are accepted in most cases, depending on the card type and issuing bank.

Cash payment is accepted for rental fees at selected locations, but a card may still be required for the deposit.

Yes, we accept most international credit and debit cards.

Yes, a refundable security deposit is required at pickup. The amount depends on the car type.

Deposits are refunded within a few working days after the car is returned in good condition.

Yes, you can choose to pay during pickup instead of paying online.

Yes, all online payments are encrypted and processed through secure payment systems.

No, Installment or EMI payments are not currently available.

Yes, Google Pay is accepted for online and in-person payments.

Yes, Apple Pay is supported for secure transactions.

Fuel charges are not included. You will refuel the car based on your usage.

Yes, all mandatory taxes are included in the displayed rental price.

Basic insurance is included, with options to upgrade for extra coverage.

No, all charges are clearly shown during booking. Optional add-ons have transparent pricing.

Airport pickup may include an additional fee depending on the rental plan.

Malta does not have road tolls, so no extra toll charges apply.

Yes, adding extra drivers may include a small additional fee.

Yes, child seats are available for an additional daily charge.

Yes, seasonal offers and promotional discounts are available throughout the year.

Enter the discount code during checkout, and the discount will automatically apply.

Airport pickup may include a small fee depending on your rental plan.

It’s optional, but providing your flight number helps us track delays.

Prices may vary based on season, demand, and availability but remain transparent.

You must be at least 21 years old. Some car categories may require drivers to be 23 or older.

Yes, drivers aged 21–24 can rent selected cars, but a small young driver surcharge may apply.

Yes, there is no maximum age limit as long as the driver has a valid license.

Yes, you can add additional drivers during booking or pickup for a small fee.

Yes, follow Malta’s speed limits—generally 50 km/h in cities and 80 km/h on open roads.

Report it to us immediately. Charges depend on the insurance coverage you selected.

Yes, pets are allowed in selected vehicles with prior notice.

Yes, you can book for someone else, but the driver must show their own documents.

Only the registered driver can pick up the car unless additional drivers are added.

Yes, drivers can be added later, but they must provide valid documents.

We offer a variety of cars including compact, economy, SUVs, vans, and luxury vehicles.

Yes, automatic cars are available and can be selected during booking.

Yes, manual transmission cars are available for customers who prefer them.

Yes, compact and economy cars are available and ideal for city driving.

Yes, we offer a range of SUVs perfect for families or group travel.

Yes, you can return the car at a different location for an additional fee.

Late returns are allowed, but extra charges may apply depending on the delay.

You can return the car early, but refunds depend on the rental policy. Some plans may not offer refunds for unused days.

You can drop it off at the location selected during booking. Airport and city drop-off points are available.

Yes, after-hours return is available at selected locations,See Your Rental Voucher.

Yes, follow the fuel policy mentioned in your booking. Cars usually need to be returned with the same fuel level.

Airport drop-off is available, and charges depend on your selected rental Supplier.

Yes, extra charges apply for late returns. Fees are calculated based on the delay duration.

Yes, airport drop-off is available and convenient for departing passengers.

Yes, pickup and drop-off at Malta Airport are available 24/7 with prior booking.

You need your name, contact number, rental dates, and pickup location. Driver details are required at pickup.

Yes, availability is shown in real time on the website when you select your dates and location.

Each car has a description, capacity, and features listed. Choose based on your group size and travel needs.

Yes, you can select any available time slot during booking. Times can also be adjusted later if needed.

Yes, you can book for as long as you need, from one day to several weeks.

Yes, you can extend if the car is still available. Just contact support to update your rental period.

There is a special request box during checkout, or you can contact support after booking.

Yes, a flight number is optional. It is only needed if you're picking up from the airport.

You can cancel online or by contacting our support team. Cancellation policies may apply based on timing.

Yes, you can modify your dates based on vehicle availability.

Refund eligibility depends on your cancellation policy.

You can request a model change if availability allows.

Yes, free cancellation is available** if done within the allowed timeframe.**

Items found in cars are safely stored and can be claimed through support.

Visit the selected pickup location with your ID, driving license, and payment card. The team will hand over the car after document verification.

Yes, we provide hotel delivery services across Malta for added convenience.

Yes, home pickup or delivery is available in most locations for a small additional fee.

Arriving 10–15 minutes before your scheduled time helps complete the paperwork smoothly.

Yes, a valid ID or passport is required to confirm your identity during pickup.

Only the registered driver can pick up the car, as their license needs to be verified.

Yes, airport pickup is available and very convenient for travellers.

Yes, contactless pickup is available. Your keys and car can be provided with minimal interaction.

Yes, you can extend your return time based on availability. Contact support to update your plan.

Yes, delivery to Airbnb or home addresses is available.

Yes, self-pickup from our office is always available.

No account is required. You can book as a guest, but having an account makes future bookings faster.

We recommend booking at least a few days in advance, especially during weekends or holiday seasons.

Yes, same-day bookings are allowed as long as the selected car is available at your chosen location.

Yes, you can book for someone else, but the driver must provide their valid license and ID during pickup.

You can modify your booking through the website or by contacting customer support. Changes depend on availability.

You can cancel online or by contacting our support team. Cancellation policies may apply based on timing.

Yes, you will receive an instant email with booking details, pickup instructions, and support contacts.

Yes, online booking is available 24/7. Simply choose your car, enter your details, and confirm your reservation.

You need a valid driving licence, ID proof (passport or national ID), and a valid payment method. International visitors may need an International Driving Permit depending on the country.

You can book directly through our website . Just select your pickup location, choose your preferred vehicle, and complete the booking with your details

Some rentals may require a refundable security deposit. The amount depends on the vehicle category and rental duration.